Privacy Policy
How we collect, use, and protect your personal information.
1. Introduction
ROUTVELI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.
2. Information We Collect
We may collect the following types of information:
- Personal identification information: Name, email address, phone number, profile photo.
- Booking information: Tour preferences, travel dates, number of guests, special requests.
- Usage data: Pages visited, time spent on site, browser type, device information.
- User-generated content: Reviews, blog posts, photos you choose to share on our platform.
3. How We Use Your Information
We use your information to:
- Process and confirm tour bookings
- Communicate with you about your reservations and inquiries
- Send service updates and relevant notifications
- Improve our website and services
- Comply with legal obligations
4. Firebase and Third-Party Services
Our platform uses Google Firebase for authentication and data storage. Firebase processes data in accordance with Google's Privacy Policy. We do not sell your personal information to third parties.
5. Data Storage and Security
Your data is stored securely via Firebase (Google Cloud infrastructure). We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies
We use localStorage (browser storage) to remember your language preference and session state. No third-party tracking cookies are used on this site beyond Firebase's own authentication mechanisms.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent at any time
To exercise any of these rights, contact us at ramaz.dzneladze26@gmail.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at ramaz.dzneladze26@gmail.com or via WhatsApp at +995 577 340 932.